{"id":5449,"date":"2020-10-29T13:54:49","date_gmt":"2020-10-29T12:54:49","guid":{"rendered":"https:\/\/metashare.com\/app\/about-copy\/"},"modified":"2025-09-19T16:08:49","modified_gmt":"2025-09-19T14:08:49","slug":"health-status","status":"publish","type":"page","link":"https:\/\/staging.metashare.com\/en\/health-status\/","title":{"rendered":"Health status"},"content":{"rendered":"\n<p>MetaShare depends on the service health of <a rel=\"noreferrer noopener\" href=\"https:\/\/portal.office.com\/adminportal\/home?#\/servicehealth\" target=\"_blank\">Microsoft 365<\/a> and <a href=\"https:\/\/status.azure.com\/en-us\/status\" target=\"_blank\" rel=\"noreferrer noopener\">Azure<\/a>. You can also get updates on Microsoft&#8217;s health status from <a rel=\"noreferrer noopener\" href=\"https:\/\/twitter.com\/MSFT365Status\" target=\"_blank\">Twitter (@MSFT365Status)<\/a>.<\/p>\n\n\n\n<p>If there are no ongoing problems with Microsoft 365 and your problem is not listed here, check our <a rel=\"noreferrer noopener\" href=\"https:\/\/help.metashare.com\/en\/known-issues\/\" target=\"_blank\">known issues<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ongoing issues<\/h2>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-99812 post type-post status-publish format-standard hentry category-ongoing-issues no-featured-image-padding\">\n\n<div class=\"wp-block-group has-accent-2-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"has-link-color wp-elements-92ea0be987a8e78c5fcdd3388d66b0f1 wp-block-post-title\"><a href=\"https:\/\/staging.metashare.com\/en\/ongoing-issues\/recent-documents-include-only-one-document\/\" target=\"_self\" >Recent documents include only one document<\/a><\/h3>\n\n<div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\">\n<p>Start time: 12 November 2025<br>Updated: 17 December 2025<\/p>\n\n\n\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/graph\/api\/drive-recent?view=graph-rest-1.0\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft has recently deprecated Graph endpoint<\/a> used for retrieving recent documents which is used by MetaShare. Usually, deprecated endpoints continue to work for some time, giving developers time to update APIs they use. Unfortunately in this case, according to Microsoft, the recent endpoint will continue to work in a degraded state, which appears to mean retrieving only one item. We are working on an update using different APIs to resolve the issue.<\/p>\n\n\n\n<p><\/p>\n<\/div><\/div><\/div>\n\n<\/li><\/ul>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background is-style-default\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Resolved issues<\/h2>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-99661 post type-post status-publish format-standard hentry category-resolved-issues no-featured-image-padding\">\n<h3 class=\"has-link-color wp-elements-92ea0be987a8e78c5fcdd3388d66b0f1 wp-block-post-title\"><a href=\"https:\/\/staging.metashare.com\/en\/resolved-issues\/users-unable-to-access-metashare\/\" target=\"_self\" >Users unable to access MetaShare<\/a><\/h3>\n\n<div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\">\n<p>Start time: 6 October 2025, 8:10 CEST<\/p>\n\n\n\n<p>Due to an ongoing incident in Microsoft 365 users in some tenants can&#8217;t access SharePoint sites and as a result can&#8217;t access MetaShare. Administrators in affected tenants can follow <a href=\"https:\/\/admin.cloud.microsoft\/?source=applauncher#\/servicehealth\/:\/alerts\/SP1166466\" data-type=\"link\" data-id=\"https:\/\/admin.cloud.microsoft\/?source=applauncher#\/servicehealth\/:\/alerts\/SP1166466\">the issue SP1166466 in admin portal<\/a> (note, the issue is not visible for not affected tenants).<\/p>\n\n\n\n<p>End time: 6 October 2025, 13:00 CEST<br>Microsoft informed the issue is now resolved.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"821\" height=\"667\" src=\"https:\/\/staging.metashare.com\/wp-content\/uploads\/bild-1.png\" alt=\"We've identified that a section of service infrastructure is underperforming due to a\nmisconfiguration, resulting in both reduced site availability and reliability. We're\nactively working to resolve the configuration and mitigate impact.\" class=\"wp-image-99662\" srcset=\"https:\/\/staging.metashare.com\/wp-content\/uploads\/bild-1.png 821w, https:\/\/staging.metashare.com\/wp-content\/uploads\/bild-1-300x244.png 300w, https:\/\/staging.metashare.com\/wp-content\/uploads\/bild-1-768x624.png 768w\" sizes=\"auto, (max-width: 821px) 100vw, 821px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/li><li class=\"wp-block-post post-99450 post type-post status-publish format-standard hentry category-resolved-issues no-featured-image-padding\">\n<h3 class=\"has-link-color wp-elements-92ea0be987a8e78c5fcdd3388d66b0f1 wp-block-post-title\"><a href=\"https:\/\/staging.metashare.com\/en\/resolved-issues\/e-mail-notifications-are-not-being-sent\/\" target=\"_self\" >E-mail notifications are not being sent<\/a><\/h3>\n\n<div class=\"entry-content wp-block-post-content is-layout-flow wp-block-post-content-is-layout-flow\">\n<p><strong>Start time: 8 July 2025<\/strong><br><strong>End time: 9 July 2025<\/strong><\/p>\n\n\n\n<p>Currently no automatic e-mail notifications are being sent to the approvers, when a document is submitted for approval.<br>We are investigating this and hope to resolve the issue within soon. If you need to notify the approver(s), before this issue is resolved, you need to send them manual notifications. The approvers will however see the task in the workspace where the document resides.<\/p>\n\n\n\n<p>Our internal tests show that this issue now seems to be resolved. <\/p>\n<\/div>\n<\/li><\/ul><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background is-style-default\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">More<\/h2>\n\n\n\n<p><a href=\"https:\/\/staging.metashare.com\/en\/resolved-issues\/\" data-type=\"category\" data-id=\"100\">All resolved issues<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Check MetaShare\u2019s current system status and uptime history. Stay informed \u2013 visit our health status page now!<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"element-controls":[99,91,81],"class_list":{"0":"post-5449","1":"page","2":"type-page","3":"status-publish","5":"element-controls-center-title","6":"element-controls-image-shadow","7":"element-controls-single-column","8":"no-featured-image-padding"},"acf":[],"_links":{"self":[{"href":"https:\/\/staging.metashare.com\/en\/wp-json\/wp\/v2\/pages\/5449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.metashare.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.metashare.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.metashare.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.metashare.com\/en\/wp-json\/wp\/v2\/comments?post=5449"}],"version-history":[{"count":136,"href":"https:\/\/staging.metashare.com\/en\/wp-json\/wp\/v2\/pages\/5449\/revisions"}],"predecessor-version":[{"id":99644,"href":"https:\/\/staging.metashare.com\/en\/wp-json\/wp\/v2\/pages\/5449\/revisions\/99644"}],"wp:attachment":[{"href":"https:\/\/staging.metashare.com\/en\/wp-json\/wp\/v2\/media?parent=5449"}],"wp:term":[{"taxonomy":"element-controls","embeddable":true,"href":"https:\/\/staging.metashare.com\/en\/wp-json\/wp\/v2\/element-controls?post=5449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}